Esp inoperative MERCEDES-BENZ C-Class 2011 W204 Owner's Manual

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 26).
GWarning
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWarning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWarning
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature gauge
GWarning
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
The coolant temperature gauge is in the
instrument cluster on the right-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †).
! If the coolant temperature is too high a
display message is shown.
166Displays and operationOn-board computer and displays
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Safety systemsDisplay messagesPossible causes/consequences and M Solutions÷
Inoperative See
Operator's ManualGRisk of accident
ESP ®
(Electronic Stability Program), BAS (Brake Assist) and hill
start assist are not available due to a malfunction. In addition, the
ä and å warning lamps light up in the instrument cluster.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.XVisit a qualified specialist workshop.÷
ESC Currently
Unavailable See
Operator's ManualGRisk of accident
ESP ®
, BAS and hill start assist are temporarily unavailable. In
addition, the ä and å warning lamps light up in the
instrument cluster.
The self-diagnosis function might not be complete, for example.
The brake system continues to function normally, but without the
functions listed above.
XCarefully drive a suitable distance making slight steering
movements at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XDrive on carefully.XVisit a qualified specialist workshop.GRisk of accident
ESP ®
, BAS and hill start assist are temporarily unavailable. In
addition, the ä and å warning lamps light up in the
instrument cluster.
The on-board voltage may be insufficient, for example.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XVisit a qualified specialist workshop.184Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M SolutionsGRisk of accident
If the display message is shown and the ä warning lamp flashes
at the same time, ETS (Electronic Traction System) is deactivated.
The brakes on the drive wheels could otherwise overheat.
XLet the brakes cool down until the display message disappears
and the ä warning lamp goes out.
ETS is active again.G
Tele Aid
InoperativeUSA only: one or more main functions in the mbrace system are
malfunctioning.
Canada only: one or more of the main functions of the TELEAID
system is malfunctioning.XUSA only: have the mbrace system checked at a qualified
specialist workshop.XCanada only: have the TELEAID system checked at a qualified
specialist workshop.Check Child Seat
Pos.
See Operator's
ManualGRisk of injury
Vehicles with BabySmart™ (Canada only):
The BabySmart™ child seat is positioned incorrectly.
XInstall the child seat in the correct position.GRisk of injury
Vehicles with BabySmart™ (Canada only):
The sensor for automatic child seat recognition is faulty.
XVisit a qualified specialist workshop.6
SRS Malfunction
Service RequiredGRisk of injury
There is a malfunction in the SRS (Supplemental Restraint
System). The 6 warning lamp also lights up in the instrument
cluster.
XVisit a qualified specialist workshop.6
Front Left SRS
Malfunction
Service Required
or
Front Right SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the front on the left or right. The 6
warning lamp also lights up in the instrument cluster.
XVisit a qualified specialist workshop.Display messages185On-board computer and displaysBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 185Z

Display messagesPossible causes/consequences and M Solutions$ (USA only)
J (Canada only)
ABS and ESC
Inoperative See
Operator's ManualGRisk of accident
ABS, ESP ®
, BAS and hill start assist are unavailable due to a
malfunction. In addition, the ä, å and ! warning lamps
light up in the instrument cluster.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.XVisit a qualified specialist workshop.$ (USA only)
J (Canada only)
EBD, ABS, and ESC
Inoperative See
Operator's ManualGRisk of accident
EBD (Electronic Brake force Distribution), ABS, ESP ®
, BAS and hill
start assist are unavailable due to a malfunction. In addition, the
ä , å and ! warning lamps in the instrument cluster light
up and a warning tone sounds.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.XVisit a qualified specialist workshop immediately.#
Check Brake Pad
WearThe brake pads/linings have reached their wear limit.XVisit a qualified specialist workshop.$ (USA only)
J (Canada only)
Release Park. BrakeYou are driving with the parking brake engaged. A warning tone
also sounds.XRelease the parking brake.$ (USA only)
J (Canada only)
Check Brake Fluid
LevelGRisk of accident
There is insufficient brake fluid in the brake fluid reservoir.
Additionally, the red $ (USA only)/ J (Canada only)
warning lamp lights up in the instrument cluster and a warning
tone sounds.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop.XDo not add brake fluid. This will not rectify the malfunction.190Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M Solutionsb
Check Rear Left
Sidemarker Lamp
or
Check Rear Right
Sidemarker LampThe rear left or right side marker lamp is faulty.XCheck whether you are permitted to change the bulb yourself
( Y page 111).
or
XVisit a qualified specialist workshop.b
Check Left Daytime
Running Light
or
Check Right
Daytime Running
LightThe left or right-hand daytime running light is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 111).
or
XVisit a qualified specialist workshop.b
Active Headlamps
InoperativeThe active light function is faulty.XVisit a qualified specialist workshop.b
Malfunction See
Operator's ManualThe exterior lighting is faulty.XVisit a qualified specialist workshop.b
Auto Lamp Function
InoperativeThe light sensor is faulty.XVisit a qualified specialist workshop.b
Switch Off LightsThe lights are still switched on when you leave the vehicle. A
warning tone also sounds.XTurn the light switch to c.
Engine
Display messagesPossible causes/consequences and M Solutions+
Check Coolant
Level See
Operator's ManualThe coolant level is too low.XAdd coolant, observing the warning notes when doing so
( Y page 240).XIf coolant needs adding more often than usual, have the engine
coolant system checked at a qualified specialist workshop.194Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M SolutionsCThere is only a small amount of fuel in the fuel tank.XRefuel at the nearest gas station.8
Fuel Level LowThe fuel level has dropped into the reserve range.XRefuel at the nearest gas station.8
Gas Cap LooseThe fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.XCheck that the fuel filler cap is correctly closed.XIf the fuel filler cap is not correctly closed: close the fuel filler
cap.XIf the fuel filler cap is closed: visit a qualified specialist
workshop.
Driving systems
Display messagesPossible causes/consequences and M SolutionsCruise Control
InoperativeCruise control is faulty.
A warning tone also sounds.XVisit a qualified specialist workshop.Cruise Control
--- mphA condition for activating cruise control has not been met.
You attempted to save a speed of less than 20 mph (30 km/h).XIf the situation allows, drive faster than 20 mph ( 30 km/h) and
save the speed.XCheck the activation conditions for cruise control
( Y page 156).
Tires
GWarning
Do not drive with a flat tire. A flat tire affects the ability to steer or brake the vehicle. You may
lose control of the vehicle. Continued driving with a flat tire will cause excessive heat build-up
and possibly a fire.
GWarning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires wear excessively and/or unevenly, adversely affect
handling and fuel economy, and are more likely to fail from being overheated.
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Do not overinflate tires. Overinflated tires can adversely affect handling and ride comfort, wear
unevenly, increase stopping distance, and result in sudden deflation (blowout) because they are
more likely to become punctured or damaged by road debris, potholes etc.Display messagesPossible causes/consequences and M SolutionsCheck
Tire Pressure SoonGRisk of accident
The tire pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XCheck the tires and, if necessary, change the wheel
( Y page 286).XCheck the tire pressures and, if necessary, set to the correct
tire pressure.XRestart the tire pressure loss warning system when the tire
pressure is correct ( Y page 275).Check Tire Pressure
Then Restart Run
Flat IndicatorA display message from the tire pressure loss warning system was
shown and the system has not been restarted since.XSet the correct tire pressure in all four tires.XRestart the tire pressure loss warning system ( Y page 275).Run Flat Indicator
InoperativeThe tire pressure loss warning system is faulty.XVisit a qualified specialist workshop.Tire pressures
will be displayed
after driving a
few minutesThe tire pressure monitor is measuring the tire pressure.XDrive on.
The tire pressures appear in the multifunction display after you
have been driving for a few minutes.Tire Press. Monitor
InoperativeThe TPMS is faulty.XVisit a qualified specialist workshop.Tire Pressure
Monitor
Inoperative No
Wheel SensorsThe wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.XMount wheels with suitable tire pressure sensors.
The TPMS is activated automatically after driving for a few
minutes.198Display messagesOn-board computer and displays
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phone network, a valid SIM card and a
service subscription to a surveillance
service provider.
R the battery is sufficiently charged.
R the corresponding cellular phone network
is available for transmitting data to the
customer center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the customer center.
The mbrace system
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB info call
To control the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of the audio
system.
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 27
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button F does not come on during the
system self-test.
R The indicator lamp in Information button
ï does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
866-990-9007
R Canada: Customer Service under
1-888-923-8367.
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the ï MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
27 USA only.Features227Loading, stowing and featuresBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 227Z